TRAFFIC
Western Cape
Bilingual Customer Support Pro (English-German) - Remote
Cognibox
Job Description
A global leader in contractor compliance is seeking a Customer Support Representative fluent in English and German for a remote position based in South Africa. The role involves onboarding contractors and providing ongoing user support across various communication channels. Candidates should have at least 2 years of customer support experience and proficiency in CRM systems like Salesforce. Strong communication skills and an ability to manage multiple interactions are essential. This position offers an opportunity to work in a dynamic environment focused on safety and compliance.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.