TRAFFIC
Western Cape
Back Office Customer Care & Compliance Specialist
Minacs
Job Description
A global service company in Cape Town is seeking a Back Office Customer Service Advisor to assist customers with procedures and ensure compliance with regulations. Candidates must have at least 8 months of call centre experience and a Grade 12 education. The role involves working on-site and requires flexibility for shifts that align with US business hours. This position offers a base salary of R7500 plus a campaign-specific allowance, along with excellent benefits including subsidised transport and medical aid.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.