TRAFFIC
Western Cape
Automotive Service Advisor: Customer Care & Scheduling
Bonafide Human Capital
Job Description
A reputable motor dealer in Cape Town is seeking an experienced Service Advisor to provide excellent service and support customers with their vehicle needs. Responsibilities include welcoming customers, managing vehicle check-ins, scheduling bookings, and handling payments. The ideal candidate should have at least 2 years of experience in the motor industry, be computer literate, and possess a valid driver's licence. This role emphasizes communication and problem-solving skills while ensuring customer satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.