Assistant Store Manager (40hr) - Totalsports - Menlyn

Gauteng, South Africa (On-site)

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Qualifications & Experience:

• A minimum of 3 years retail or admin experience

Skills:

• Have an interest in fashion
• A passion for excellent Customer services and sales environment
• Figure and admin orientated
• Organised and thorough
• Profit and turnover driven

  Behaviours:

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

  Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

  Required Skills
  • Effectively Presents Solutions
  • Manages Resistance
  • Policy & Procedures
  • Service Delivery