TRAFFIC Eastern Cape

Armed Response Supervisor - Port Elizabeth

Fidelity Services Group

Job Description

Main purpose of the job

To manage the deployment of armed response vehicles and assist with responding to alarm activations as well as the operational functioning of a shift.

Minimum Qualifications and Experience
  • Matric (Grade 12)
  • Valid Driver's License (minimum 2 years)
  • Valid Firearm Competency (Business purposes)
  • PSIRA Registered Grade B with Armed Response
  • Clear Criminal Record
  • Computer Literate (MS Office, advanced Excel, PowerPoint, Email and Internet)
Duties
  • Holding of inspection parades on a daily basis
  • Assess training requirements of shift on a monthly basis.
  • Always maintain a high level of discipline on the shift
  • Attend to all disciplinary actions as needed.
  • Planning of the shift leave/on a leave chart for each
  • Assist the COM with interviews of potential candidates for employment as requested.
  • Administer time sheets and overtime of personnel on a monthly basis.
  • Administer performance bonuses of personnel on a monthly basis.
  • Merit assessment of all personnel on a cycle basis
  • Recommending of leave (Annual/sick/compassionate/study as requested
  • General well-being of all personnel at all times.
  • Take full control and management over all the Hubs.
  • Always ensure the efficient planning and performance of these Hubs
  • Always ensure that these Hubs are fully manned and operated.
  • Reporting of availability of vehicles to COM and Fleet Controller daily
  • Planning of services, routine maintenance, etc. on an on-going basis
  • Reporting of all defects on vehicles to Fleet Manager/Area Manager on a weekly basis
  • Immediate completion and handing in of all MVA forms.
  • Always ensure that the vehicles are clean at every shift.
  • Keep control over and recording of all firearms on a daily basis.
  • Always ensure that the firearm register is kept up to date.

Standing in for COM as needed as part of internal training and upskilling

Driving the Company Values to all employees.

Competencies (Technical & Behavioural)

Energy

  • Stress tolerance.
  • Safety awareness
  • Initiating action
  • Communication skills
  • Conflict management
  • Continuous learning
  • Customer focus
  • Time management

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks

Job Overview

Date Posted
07 May 2026
Location
Eastern Cape, South Africa

First-Line Supervisors of Office and Administrative Support Workers Insights

Job Outlook
This career will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.