App Support Specialist: 1st/2nd Line for Large Web Apps

A leading smart mobility SaaS company is seeking an Application Technical Support Officer in Cape Town. This role entails providing 1st and 2nd line support for large-scale web applications, ensuring timely resolutions, and communicating effectively with clients. Ideal candidates will have at least 2 years of experience in supporting software applications, familiarity with Linux and SQL, and the ability to translate technical issues into actionable insights. Join a dynamic team to enhance user experiences.