Airport Admin Assistant - Ticketing and Reservations

The Elite Job is seeking a highly organized and customer-focused Airport Admin Assistant specializing in Ticketing and Reservations. This role is critical in ensuring smooth airline operations by managing passenger bookings, issuing tickets, and providing exceptional support to travelers. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to thrive in a fast-paced airport environment.

• Handle airline ticketing processes including booking, rebooking, cancellations, and fare calculations
• Assist passengers with reservations, travel inquiries, and itinerary changes
• Maintain accurate records of bookings, payments, and customer interactions
• Coordinate with airline partners and internal departments for seamless operations
• Resolve customer issues and provide timely solutions with professionalism
• Ensure compliance with aviation regulations and company policies
• Prepare reports related to ticket sales, reservations, and daily transactions
• Support administrative functions including documentation and data entry

• Bachelor's degree or diploma in Business Administration, Travel & Tourism, or a related field
• Proficiency in reservation systems (e.g., Amadeus, Sabre, or Galileo)
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Basic computer skills including MS Office applications
• High level of accuracy and attention to detail
• Customer service-oriented mindset

Minimum 1-3 years of experience in airline ticketing, travel agency, or airport operations. Freshers with relevant training or certification in ticketing and reservations may also apply.

Flexible shift-based schedule, including weekends and holidays. Rotational shifts (morning, evening, and night) depending on airport operations.

• Knowledge of airline fare structures and ticketing procedures
• Ability to work under pressure in a dynamic environment
• Strong problem-solving and decision-making skills
• Ability to handle confidential information with integrity
• Team-oriented with the ability to work independently when required
• Adaptability to changing schedules and operational demands

• Competitive salary package
• Health insurance and wellness programs
• Travel allowances and discounted flight benefits
• Paid leave and holiday benefits
• Career growth and professional development opportunities
• Supportive and inclusive work environment

At The Elite Job, we value professionalism, innovation, and dedication. Joining our team means becoming part of a dynamic organization that offers excellent career progression, continuous learning, and the opportunity to work in the exciting aviation industry. We are committed to empowering our employees and recognizing their contributions.

Interested candidates can apply by submitting their updated resume along with a cover letter highlighting relevant experience in ticketing and reservations. Applications should be sent through the company's official recruitment portal or email as specified in the job posting.