TRAFFIC
Gauteng
Aftersales Leader: Service, Parts & Customer Experience
Volvo Car Germany GmbH
Job Description
Volvo Car Germany GmbH is looking for an Aftersales Manager in South Africa, Gauteng. The role focuses on leading Service, Parts, Warranty, and Customer Support operations across the network, ensuring compliance with Volvo standards while driving customer satisfaction, operational efficiency, and profitability. Candidates should possess a Bachelor's degree and have 5-10+ years of automotive aftersales or dealer operations experience. Strong leadership, technical knowledge, and customer focus are essential. The position offers a dynamic work environment and the opportunity for professional growth.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365