Administrator (ABA)

Job Title: ABA Administrator

Location: South Africa

Job Type: Full-Time, Remote

Working Hours: US Hours (9am-5pm EST)

Salary: South African Rand (ZAR)

• Provide administrative support for ABA operations and clinical teams
• Manage scheduling, appointments, and staff coordination
• Maintain accurate client records and documentation in compliance with company policies
• Assist with onboarding, credentialing, and employee documentation
• Coordinate communication between therapists, families, and internal departments
• Support billing, authorizations, and insurance-related administrative tasks
• Monitor and update spreadsheets, databases, and reporting systems
• Handle incoming emails, calls, and administrative inquiries professionally
• Ensure compliance with HIPAA and confidentiality requirements
• Assist management with operational and administrative projects as needed

• Bachelor's degree (BA/BS) in Business Administration, Healthcare Administration, Psychology, or related field preferred
• Minimum of 2 years of administrative experience, preferably in healthcare or ABA services
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office, Google Workspace, and scheduling systems
• Experience with EMR/EHR systems preferred
• Ability to work independently in a remote environment
• Strong attention to detail and problem-solving skills
• Knowledge of ABA terminology and healthcare administration preferred
• Experience working with US-based clients or healthcare systems is an advantage

• Comfortable working U.S. hours
• Remote work from home

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