Administrative Assistant

The Administrative Assistant will provide essential support to JT Tutors by managing scheduling, client communication, and day-to-day administrative tasks. This role ensures smooth operations, allowing tutors to focus on delivering high-quality education.

• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office / Google Workspace.
• Comfortable with scheduling software or CRM tools.
• Attention to detail and ability to work independently.
• Prior experience in administration, customer service, or education support is advantageous.
• Remote/hybrid work options
• Birthday leave
• Performance bonuses

• Scheduling & Coordination
  • Manage tutor and student timetables, ensuring accurate bookings and updates.
  • Handle cancellations, rescheduling, and reminders.
• Client Communication
  • Serve as the first point of contact for parents and students.
  • Respond to inquiries via phone, email, or messaging platforms.
  • Assist with onboarding new clients and explaining services/packages.
• Administrative Support
  • Maintain student records, progress reports, and attendance logs.
  • Prepare invoices, track payments, and support basic bookkeeping.
  • Organize digital files and ensure confidentiality of student information.
• Operational Assistance
  • Support marketing efforts by posting updates or assisting with social media scheduling.
  • Provide logistical support for workshops, events, or online sessions.
  • Assist with tutor onboarding and documentation.