Administration Supervisor (40hr) - Jet - Graaff Reinet

Eastern Cape, South Africa (On-site)

Responsibilities:

• Assisting the Store manager with Stock take & store administration
• Monitor and analyse stock movement within the store
• Implement risk management procedures to mitigate stock losses and shrinkage
• Ensure compliance of all administration, systems and reporting procedures
• Extract store reports to analyse turnover and stock performance
• Understand and present information to Store manager
• Organise and maintain in store filing systems
• Monitor and control cash or transactional activities to ensure processes are followed
• Uphold in store safety and security procedures
• Process customer transactions via the retail POS system
• Identify customer needs through professional engagement and communication
• Establish customer loyalty by promoting cash reward programs
• Take initiative to improve customer experience and satisfaction
• Adhere to visual merchandising principles and housekeeping procedures
• Continuously develop selling skills and product knowledge
• Work within a team to meet sales targets and implement store objectives

Qualifications and Experience:

• A minimum of 3 years retail or admin experience
• Remain in sync with the latest fashion trends
• A passion for excellent customer service and a sales environment

Skills:

• Good administration ability
• Customer Service Delivery
• Planning & organising
• Policy & procedures
• Customer Value Management
• Holding self and others accountable to meet commitments
• Excellent verbal and written communication skills and organisational skills
• Strong organisational and planning skills
• The ability to multi task in a fast paced environment
• The ability to work independently
• The ability to take initiative
• A high level of attention to detail

Behaviours for success:

• Taking on new opportunities and tough challenges with urgency, high energy, and enthusiasm
• Effectively building formal and informal relationship networks inside and outside the organisation
• Building strong customer relationships and delivering customer centric solutions
• Making good and timely decisions that keep the organisation moving forward
• Anticipating and adopting innovations in business building digital and technology applications
• Creating a climate where people are motivated to do their best to help the organisation achieve its objectives
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses
• Developing people to meet both career goals and organisational goals
• Knowing the most effective and efficient processes to get things done, focusing on continuous improvement
• Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
• Providing direction, delegating, and removing obstacles to get work done

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

• Customer Service Delivery
• Negotiation
• Planning & Organising
• Policy & procedures
• Strategic Sales Planning
• Verbal Communication

Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We're a purpose led business, and on this team, you'll share the pride of making an impact across a whole industry.

We're the designers, the makers, the shakers and the teams behind the scenes.

Are you with us?

We at Jet are passionate about putting our customers first, working smart, fast and always doing the right thing. We have a passion to constantly learn and to build trust in all that we do.

We aspire to be the most loved value retailer in Southern Africa through offering fashion for all in the family across clothing and home. We are .

We are looking for a team player that embodies all of our values while driving high performance. If you are energetic, focused and set on bringing about change, we would love to hear from you.

• Job Identification 12048
• Job Category Stores
• Posting Date 03/16/2026, 01:04 PM
• Job Schedule Full time