Admin Assistant & Practice Manager

Cape Town, South Africa Posted on 03/30/2026

We pride ourselves on providing top-tier dermatological care while maintaining a welcoming, efficient, and dynamic practice. In addition to our core medical services, we also manage a small portfolio of property and hospitality businesses, including rental properties, a working farm, and an Airbnb. We are looking for a proactive, detail-oriented Admin Assistant & Practice Manager to help run the day-to-day operations of our practice and property management portfolio.

• Curious - You ask great questions and love learning new systems
• Pragmatic - You get things done, efficiently and thoroughly
• Growth Oriented - You're always improving, learning, and stepping up
• Generous - You care about the well being of the team and the people we serve
• Resilient - You stay calm under pressure, can handle direct feedback, and bounce back quickly

This role is ideal for someone who thrives in a fast-paced, multifaceted environment and is excited to learn across different industries. You will work closely with the lead practitioner and a small team to ensure smooth operations, ranging from managing medical records and bookings to supporting property rentals, renovations, and general admin. If you're eager to grow, learn, and contribute to a dynamic business, this is the role for you.

• Ensure seamless daily operations across both the dermatology practice and property management business
• Support effective team communication and scheduling
• Lead financial admin, including VAT, payroll, and general bookkeeping
• Demonstrate exceptional attention to detail and organization, ensuring all tasks and systems are executed efficiently and accurately
• Help maintain a smooth property rental operation and assist with renovation and maintenance projects
• Support HR processes and contribute to a healthy, organized team culture

• Oversee daily operations: bookings, scheduling, patient communication
• Manage front desk duties and assist with patient queries, bookings, and payments
• Use medical software (Eminence) and integrate with Xero for medical and financial management
• Stocktaking and ordering of medical consumables
• Assist with patient treatment oversight as required
• Manage VAT returns, credit card reconciliations, and general bookkeeping tasks
• Prepare documents for tax season and ensure timely compliance with regulations
• Assist with payroll, staff payments, and SARS compliance
• Ensure timely payments for FICA/POPI and HSPC regulatory fees

• Assist with property documentation, filing and administration
• Support bookings and check ins for property rentals

• Help with renovation planning, liaising with contractors and suppliers
• Implement basic preventative maintenance schedules for properties and practice

• Manage staff onboarding/offboarding and maintain employee records
• Track leave and assist with HR documentation
• Foster a healthy, organized, and respectful team culture

• Assist with travel arrangements for congresses or business trips
• Support with PowerPoint

• 3-5 years of experience in administrative, office management, or bookkeeping roles
• Familiarity with bookkeeping software like Xero and medical admin systems (Eminence or similar)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to multi task and manage shifting priorities independently
• Prior experience managing small scale projects or renovations
• A natural curiosity and willingness to learn new tools and systems
• Knowledge of VAT submissions, payroll, and compliance
• Experience in a medical practice, property management, or hospitality environment
• Gain experience across multiple industries (medical, property, and hospitality)
• Work in a dynamic and growth oriented team environment
• Be encouraged to ask questions and foster your curiosity as part of a culture that values continuous learning and improvement
• Opportunity to learn new systems and skills on the job
• Competitive salary package with room for growth