Skills

• Persuasion

  Persuading others to change their minds or behavior.

• Speaking

  Talking to others to convey information effectively.

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Negotiation

  Bringing others together and trying to reconcile differences.

• Social Perceptiveness

  Being aware of others' reactions and understanding why they react as they do.

Abilities

• Oral Expression

  The ability to communicate information and ideas in speaking so others will understand.

• Oral Comprehension

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Speech Clarity

  The ability to speak clearly so others can understand you.

• Speech Recognition

  The ability to identify and understand the speech of another person.

• Written Comprehension

  The ability to read and understand information and ideas presented in writing.

Education

How much education does a new hire need to perform a job in this occupation?

• Bachelor's degree
  39 %
• Some college, no degree
  30 %
• High school diploma or equivalent
  14 %

  or: GED, High School Equivalency Certificate

Work Activities

• Establishing and Maintaining Interpersonal Relationships

  Developing constructive and cooperative working relationships with others, and maintaining them over time.

• Getting Information

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Communicating with Supervisors, Peers, or Subordinates

  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Organizing, Planning, and Prioritizing Work

  Developing specific goals and plans to prioritize, organize, and accomplish your work.

• Communicating with People Outside the Organization

  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Detailed Work Activities

• Negotiate prices or other sales terms.
• Contact current or potential customers to promote products or services.
• Sell products or services.
• Gather customer or product information to determine customer needs.
• Prepare sales or other contracts.

Work Interests

• Enterprising

  Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

• Conventional

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.