Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
What is a Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products?
Sales Representatives in the wholesale and manufacturing sectors, particularly for technical and scientific products, are professionals responsible for promoting and selling various products that require specialized knowledge and expertise. These products may include industrial machinery, laboratory equipment, and technological devices. These representatives serve as the primary point of contact between manufacturers and customers, ensuring that clients receive accurate information regarding product specifications, benefits, and proper usage. They often conduct presentations and demonstrations, develop relationships with potential clients, and negotiate contracts to secure sales. Their role requires a deep understanding of the technical aspects of the products they sell, coupled with strong interpersonal and communication skills to effectively address customer needs and concerns. These professionals typically work in fields that demand ongoing education to stay updated on the latest advancements and trends in technology and science applicable to their products.
Tasks
- Negotiate prices or terms of sales or service agreements.
- Prepare and submit sales contracts for orders.
- Visit establishments to evaluate needs or to promote product or service sales.
- Maintain customer records, using automated systems.
- Answer customers' questions about products, prices, availability, or credit terms.
Technology Skills
- Customer relationship management CRM software
- Video conferencing software
- Enterprise resource planning ERP software
- Data base user interface and query software
- Electronic mail software
Tools Used
- Notebook computers
- Personal digital assistant PDAs or organizers
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Personal computers
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Tablet computers
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Sales and Marketing
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
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Persuasion
Persuading others to change their minds or behavior.
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Speaking
Talking to others to convey information effectively.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Negotiation
Bringing others together and trying to reconcile differences.
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Abilities
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Speech Clarity
The ability to speak clearly so others can understand you.
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Speech Recognition
The ability to identify and understand the speech of another person.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
Education
How much education does a new hire need to perform a job in this occupation?
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Bachelor's degree
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Some college, no degree
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
Work Activities
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Establishing and Maintaining Interpersonal Relationships
Developing constructive and cooperative working relationships with others, and maintaining them over time.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Organizing, Planning, and Prioritizing Work
Developing specific goals and plans to prioritize, organize, and accomplish your work.
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Communicating with People Outside the Organization
Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Detailed Work Activities
- Negotiate prices or other sales terms.
- Contact current or potential customers to promote products or services.
- Sell products or services.
- Gather customer or product information to determine customer needs.
- Prepare sales or other contracts.
Work Interests
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
Job Outlook
Projected salary and job growth
$48140.0 - $193470.0
New job opportunities are likely in the future. : Average
Assessment
Related assessments and tests
No assessment available.