Retail Loss Prevention Specialists
What is a Retail Loss Prevention Specialist?
A Retail Loss Prevention Specialist is a professional dedicated to protecting a retail establishment's assets, including its inventory, property, and profit. These specialists play a crucial role in minimizing losses due to theft, fraud, and operational inefficiencies. They employ various techniques and strategies to identify and mitigate risks within the store environment. Retail Loss Prevention Specialists often work closely with store management and law enforcement to investigate incidents of theft or fraud and to develop training programs for employees aimed at reducing loss risks. Their responsibilities may encompass monitoring surveillance systems, conducting audits, and ensuring compliance with company policies and procedures. In addition to safeguarding physical assets, they also analyze data to identify trends and implement strategies that improve overall operational effectiveness and enhance the shopping experience. Through their efforts, Retail Loss Prevention Specialists help to create a safe environment for customers and employees alike while contributing to the financial health of the organization.
Tasks
- Investigate known or suspected internal theft, external theft, or vendor fraud.
- Implement or monitor processes to reduce property or financial losses.
- Identify and report merchandise or stock shortages.
- Maintain documentation or reports on security-related incidents or investigations.
- Apprehend shoplifters in accordance with guidelines.
Technology Skills
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Data base user interface and query software
- Case management system software
- Database software
- Microsoft Access
- Structured query language SQL
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Presentation software
- Microsoft PowerPoint
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Transaction security and virus protection software
- McAfee
- NortonLifeLock cybersecurity software
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Analytical or scientific software
- Aspect Loss Prevention Aspect EliteLP
- Epicor Loss Prevention
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Spreadsheet software
- Microsoft Excel
Tools Used
- Alarm systems
- Security or access control systems
- Two way radios
- Security cameras
- Closed circuit television CCTV system
Knowledge
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Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Skills
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Speaking
Talking to others to convey information effectively.
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Judgment and Decision Making
Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Abilities
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Associate's degree
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Bachelor's degree
Work Activities
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Identifying Objects, Actions, and Events
Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
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Processing Information
Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
- Investigate crimes committed within organizations.
- Monitor operations to ensure compliance with safety or security policies or regulations.
- Communicate situation details to appropriate personnel.
- Inspect equipment to ensure safety or proper functioning.
- Apprehend criminal suspects.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
Job Outlook
Projected salary and job growth
$30920.0 - $70990.0
New job opportunities are likely in the future. : Average
Assessment
Related assessments and tests
No assessment available.