Interviewers, Except Eligibility and Loan
What is an Interviewer, Except Eligibility and Loan?
An Interviewer, Except Eligibility and Loan is a professional who conducts interviews to gather information for various purposes, excluding those related to eligibility and loan processes. These interviewers can work in a variety of sectors, such as market research, human resources, and social services, where they are responsible for collecting qualitative and quantitative data from individuals or groups. They may conduct one-on-one interviews or focus groups, facilitating discussions to understand opinions, behaviors, and experiences. The data collected is often used to inform decision-making, develop policies, or improve services. Interviewers must possess excellent communication skills, the ability to engage with diverse populations, and an understanding of research methodologies to effectively analyze and interpret the information gathered.
Tasks
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
Technology Skills
- Medical software
- Video conferencing software
- Project management software
- Enterprise resource planning ERP software
- Data base user interface and query software
Tools Used
- Photocopiers
- Scanners
- Notebook computers
- Inkjet printers
- Special purpose telephones
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
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Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
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Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking
Talking to others to convey information effectively.
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Reading Comprehension
Understanding written sentences and paragraphs in work-related documents.
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Abilities
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Speech Clarity
The ability to speak clearly so others can understand you.
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Speech Recognition
The ability to identify and understand the speech of another person.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Associate's degree
Work Activities
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Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
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Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Detailed Work Activities
- Interview employees, customers, or others to collect information.
- Negotiate financial arrangements.
- Resolve operational performance problems.
- Verify accuracy of financial or transactional data.
- Obtain personal or financial information about customers or applicants.
Work Interests
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Job Outlook
Projected salary and job growth
$30110.0 - $58090.0
New job opportunities are less likely in the future. : Below Average
Assessment
Related assessments and tests
No assessment available.