First-Line Supervisors of Correctional Officers
What is a First-Line Supervisors of Correctional Officers?
First-Line Supervisors of Correctional Officers are responsible for overseeing the daily activities and operations of correctional officers within a correctional facility. Their primary role includes managing staff, ensuring compliance with regulations, and maintaining security and safety protocols in the institution. These supervisors coordinate the work of their teams, provide guidance on handling various situations, and enforce facility rules and policies. They play a critical role in training and mentoring new personnel, conducting performance evaluations, and addressing any disciplinary issues that may arise. Additionally, First-Line Supervisors are involved in developing operational strategies, assessing inmates' needs, and collaborating with other law enforcement agencies to create a safe environment for both staff and incarcerated individuals. Their leadership ensures that correctional facilities operate efficiently while maintaining the standards of care and security expected in such environments.
Tasks
- Take, receive, or check periodic inmate counts.
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
- Respond to emergencies, such as escapes.
- Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
Technology Skills
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Data base user interface and query software
- 3M Electronic Monitoring
- Guardian RFID
- Jail management software
- Microsoft Access
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Presentation software
- Microsoft PowerPoint
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Electronic mail software
- Email software
- Microsoft Outlook
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Spreadsheet software
- Microsoft Excel
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Office suite software
- Microsoft Office software
Tools Used
- Security metal detector
- Handguns
- Body armour
- Two way radios
- Flashlight
Knowledge
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Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
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Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Coordination
Adjusting actions in relation to others' actions.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
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Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
Abilities
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Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Written Comprehension
The ability to read and understand information and ideas presented in writing.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Associate's degree
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Bachelor's degree
Work Activities
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Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
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Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Evaluating Information to Determine Compliance with Standards
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Detailed Work Activities
- Count prison inmates or personnel.
- Use weapons or physical force to maintain security.
- Maintain professional knowledge or certifications.
- Respond to emergencies to provide assistance.
- Direct operations of correctional facilities.
Work Interests
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Social
Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

Job Outlook
Projected salary and job growth
$42600.0 - $116750.0
New job opportunities are less likely in the future. : Below Average
Assessment
Related assessments and tests
No assessment available.