Skills

• Active Listening

  Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Reading Comprehension

  Understanding written sentences and paragraphs in work-related documents.

• Speaking

  Talking to others to convey information effectively.

• Critical Thinking

  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

• Complex Problem Solving

  Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Abilities

• Oral Comprehension

  The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Oral Expression

  The ability to communicate information and ideas in speaking so others will understand.

• Written Comprehension

  The ability to read and understand information and ideas presented in writing.

• Near Vision

  The ability to see details at close range (within a few feet of the observer).

• Written Expression

  The ability to communicate information and ideas in writing so others will understand.

Education

How much education does a new hire need to perform a job in this occupation?

• Bachelor's degree
  0 %
• Post-secondary certificate
  0 %

  Awarded for training completed after high school (for example, in Personnel Services, Engineering-related Technologies, Vocational Home Economics, Construction Trades, Mechanics and Repairers, Precision Production Trades)

• Associate's degree
  0 %

Work Activities

• Working with Computers

  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Getting Information

  Observing, receiving, and otherwise obtaining information from all relevant sources.

• Communicating with Supervisors, Peers, or Subordinates

  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Making Decisions and Solving Problems

  Analyzing information and evaluating results to choose the best solution and solve problems.

• Updating and Using Relevant Knowledge

  Keeping up-to-date technically and applying new knowledge to your job.

Detailed Work Activities

• Monitor computer system performance to ensure proper operation.
• Collaborate with others to resolve information technology issues.
• Install computer hardware.
• Read documents to gather technical information.
• Resolve computer software problems.

Work Interests

• Conventional

  Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

• Realistic

  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

• Investigative

  Work involves studying and researching non-living objects, living organisms, disease or other forms of impairment, or human behavior. Investigative occupations are often associated with physical, life, medical, or social sciences, and can be found in the fields of humanities, mathematics/statistics, information technology, or health care service.