Warehouse Supervisor, Inbound

Summary:

The Associate Supervisor will oversee the management of a department within theSouth AfricaWarehouse organization to ensure our clients receive the highest possible service. They willbe responsible forensuring service levels and business targets are achieved whilst keeping safety and quality at the heart of the operation.The WarehouseSupervisor will drive theSouth AfricaWarehouse strategy and coach and develop the team to be high performing and deliver results.

• Lead a diverse team of up to 8 direct reports.
• Support the Warehouse Manager in achieving business targets andobjectiveswith direct responsibility for the returns department.
• Coordinate daily work assignments and delegate tasks to team members based on operational priorities and workload requirements
• Conduct daily team briefings to assign responsibilities, communicate priorities, and ensure clear understanding of shift objectives
• Plan andallocatedaily tasks among warehouse staff tooptimizeworkflow and ensure operational targets are met.
• Collaborate withneighboringfunctions to exceed the customers' expectations.
• Analyseperformance andidentifycontinuous improvement initiatives.
• Build and nurture relationships with internal and external stakeholders at local and regionallevel.
• Develop talent and create an environment where employees can flourish.
• Ensure team members are trained and competent in all activities undertaken.
• Drive engagement to align with the company's culture.
• Promote a safe working environment and champion quality.
• Be an expert in departmentalprocess.
• Any other reasonable request in line with the operational needs of the business.

Required:

• Matric
• Diploma/Relevant Tertiary qualification/certificate,NQF6(or equivalent)
• Professional Working Proficiency in English communication
• 3 - 5 years' Experienceleading a diverse team in a warehouse environment.
• LEAN Six Sigma Green or Black belt qualification is an advantage.
• A working knowledge of Warehouse processes and ERP/WMS (JDE or similar) is essential.
• DemonstratedAdvancedEXCELproficiencysuch as VLOOKUP, XLOOKUP, and other formulas.

Preferred:

• Tertiary Educationi.e.College or University

Collaboration- we achieve more together, and the Supervisor should lead by example andseekto collaborate at every opportunity.

Innovation- just because it is the way it has always been done like that does not mean that is the best way. We encourage people to be creative and think outside of the box to set ourselves apart from our competitors.

Relationship building- relationships are the foundation of a strongteamand a robust network of relationships across the organization are pivotal to our success.

Decision making- in a dynamic environment the ability to show sound judgement and make effective decisions is vital.

Proactiveness- in a fast-paced operation being ready for anything is vital and a proactive approach and the ability to manage individual and team workload is a key attribute.

The EEMEA Operations team keeps the service commitments at the forefront of what we do every day. Our service commitments define who we are and connect our mission,valuesand strategy with our vision, delivering remarkable results anda high levelof service.

As the South African Warehouse group, we also look to live our promise of being driven to grow talent and deliver excellence in service quality and cost for our customers.

Our Service Commitments and Promise are pivotal to the success of our South African Operations, and the team should champion these and lead by example.

Demonstrates Stryker Leadership expectations of a Leader ofPeople.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.