Warehouse and Logistics Manager

To provide efficient administrative and operational support to the Brackenfell Warehouse and logistics functions. This role supports the daily coordination of order processing, invoicing, inventory updates, and logistics documentation, ensuring a smooth workflow that assists internal teams and external customers. The Operations Administrator reports directly to the Warehouse & Logistics Manager and plays a key role in executing the team's administrative processes.

• Manage primary distribution orders from BOS co-packers (Rhodes, Gateway, Rooibos Ltd, Elandsberg) - tracking orders, delivery timing, booking trucks, requesting transport POs & invoices, ensuring correct BBDs, compiling transport documents.
• Coordinate with warehouse and transport teams to ensure timely dispatch/collections.

• Manage all customer orders, ensuring they are delivered on time and in full.
• Monitor and update order status, providing feedback to internal teams and customers.
• Manage full logistics network (outsourced and BOS-owned) and ensure best rates are achieved for all routes.
• Engage with customers (in particular DCs) to optimise order efficiency and actively reduce cost to serve.
• Own relationships with key suppliers (SG and logistics providers) & customers (DC controllers).
• Transport raw material to contract packers or warehouses.
• Ensure tracking details and communication are shared with stakeholders.
• Manage the full function of the BOS warehouses (own and outsourced SG).
• Ensure sufficient stock to fulfil orders in the right warehouse while staying within the stock days target.
• Overall accountability for the CHEP account.
• Get warehouse stock counts from all regions, check invoices, and reconcile stock balances.
• Manage warehouse efficiency, process, and ensure implementation of safety protocols.
• Ensure damages/stock loss are minimised, with protocols in place to mitigate.

• Prepare and process shipping and operational invoices.
• Assist Finance with billing accuracy and documentation submission.
• Maintain accurate records of deliveries, shipments, returns, PODs, and GRVs.
• Ensure movements are captured on BOS ERP to maintain seamless stock and invoicing flow.
• Review transport invoices before handing them over for processing.

• Control all exports from SA - Commercial Invoices, Packing List, BOL/AWB, COI, and all relevant transport documentation.
• Ensure exports leave in a timely manner.

• Ensure all organic movement is tracked and captured on Mass Balance.
• Ensure the mass balance is up to date.
• Maintain a sufficient paper trail of all organic products on time.

• Report on SOH weekly to the BOS team, alert any stockout issues, and manage blocked stock.
• Prepare monthly stock on hand reports (SA) + Ageing.
• Provide weekly Case Fill Reports.
• Compile monthly warehousing and distribution files for management presentation.
• Prepare Management stock movement sheet.

• Highly organised, detail-oriented, and proactive.
• Minimum 4-5 years of experience in logistics/warehouse administration, preferably in FMCG or warehouse/distribution environment.
• Post matric qualification in Logistics, Business Admin, or related field preferred.
• Comfortable using Excel, ERP/invoicing tools, and order portals.