Virtual Administrative Assistant

This is a full-time remote position (40 hours per week) providing comprehensive administrative and executive support to a busy outpatient mental health practice. The successful candidate will function as the clinic's front-line operational hub - managing communications, coordinating schedules, and supporting growth initiatives. The ideal candidate is independent, reliable, and motivated to build a long-term career within a mission-driven healthcare organization.

• Answer incoming phone calls and respond to emails promptly
• Provide clear, respectful information to current and prospective patients
• Ensure no calls or inquiries go unanswered
• Maintain confidentiality and professionalism in all interactions

• Schedule, reschedule, and confirm appointments
• Maintain accurate provider calendars
• Coordinate patient intake processes
• Help optimize scheduling efficiency to reduce gaps and wait times

• Assist with insurance paneling processes (preferred skill)
• Support verification and administrative documentation tasks
• Maintain organized digital records

• Conduct outreach to hospitals, agencies, and referral partners
• Help maintain relationships that support patient referrals
• Assist with tracking outreach activities

• Identify workflow gaps and proactively suggest improvements
• Support administrative projects as the clinic expands
• Assist leadership with day-to-day operational needs

• Highly independent and able to work without constant supervision
• Empathetic, patient, and respectful with diverse populations
• Strong verbal and written communication skills
• Organized and detail-oriented
• Comfortable handling sensitive healthcare information
• Reliable with strong time-management skills
• Interested in a long-term role with growth potential

• Experience in healthcare administration or mental health settings
• Familiarity with insurance processes or paneling
• Prior virtual assistant or remote administrative experience

Salary: $1,000 - $1,800 a month

Full-time: 40 hours per week

Must be available during clinic operating hours, including late afternoons/evenings (clinic open until 7:00 PM local time)

100% REMOTE

• $50 birthday bonus
• $200 testimonial bonus
• $500 entry monthly raffle

NO TRACKER. NO PROBLEM