TRAFFIC
Western Cape
VENDOR SUPPORT ASSOCIATE (12 MONTHS FTC) - CAPE TOWN - WESTERN CAPE
Tych Business Solutions
South African Rand . ZAR 200,000 - 300,000
Job Description
Key Responsibilities 
- Vendor & Business Support
- Support Vendor Managers in onboarding new vendors and managing assigned vendors and subcategories
- Act as a point of coordination between vendors and internal teams for routine queries and follow-ups
- Assist with execution of joint business plans and marketing activities
- Data, Reporting & Analysis
- Support forecasting, monitoring, and reporting on vendor and subcategory performance
- Assist with basic pricing, margin, and ROI analysis to support commercial decisions
- Track KPIs such as in-stock rates, purchase orders, and sales performance
- Operational Execution
- Assist with Purchase Order management and in-stock analysis
- Support inventory health checks and supply chain initiatives
- Help identify risks related to availability, pricing, or content quality
- Online Merchandising & Content
- Review and optimize product listings for accuracy, completeness, and customer relevance
- Support new product launches, ensuring correct setup and visibility
- Assist with merchandising and marketing execution to drive awareness and conversion
- Work closely with internal teams such as supply chain, finance, and marketing
- Support cross-category initiatives aimed at improving operational efficiency
- Diploma or Degree in Business, Commerce, Supply Chain, Marketing, or related field
- 1-3 years' experience in vendor support, buying, category management, or operations (retail or e-commerce advantageous)
- Strong Excel and reporting skills with basic understanding of pricing, margins, and KPIs
- Exposure to purchase orders, inventory management, and in-stock analysis
- Good attention to detail, especially with product content and online merchandising
- Strong communication skills and ability to work with vendors and cross-functional teams
- Well-organised, analytical, and able to manage multiple priorities
Job Overview
Date Posted
07 Feb 2026
Salary
South African Rand . ZAR
200,000 - 300,000
Location
Western Cape, South Africa