Transactional Sales Lead
Job Description
This is a remote position. MasterStart SA, the South African partner of MasterStart, is an edtech business that places human connection at the heart of our flexible and fully supported online learning programmes. Our portfolio of programmes empowers learners to grow, adapt and develop their careers in our fast changing world.
At MasterStart, we cultivate and champion competence, confidence, curiosity and character, equipping people not only with knowledge, but with the mindset and integrity required to apply it with impact.
Responsibilities- Own and deliver against individual transactional sales targets
- Drive new business acquisition through high volume, fast, consultative sales cycle
- Respond to inbound enquiries from corporate contacts and small and medium business contacts
- Run discovery calls to understand client needs and recommend the right online course or programme
- Follow up on leads and nurture prospects
- Maintain a strong personal pipeline and consistently close deals
- Identify and act on opportunities to improve conversion rates and deal velocity
- Share feedback from prospects and clients with the Head of Sales to sharpen messaging and outreach
- Manage and support one Transactional Sales Agent (with future team growth expected) with responsibility for their day to day performance, growth, and onboarding
- Set clear performance expectations and KPIs
- Provide coaching, mentorship, and performance feedback
- Foster a high energy, target driven team culture
- Own CRM discipline and best practices within the team
- Build, manage, and optimise sales pipelines using CRM tools
- Leverage CRM insights to forecast revenue and inform decision making
- Ensure data integrity and reporting accuracy, ensuring all CRM records are up to date across all pipeline stages
- Track your teams' and own key metrics (activity, pipeline, conversion, revenue) and flag issues early
- Identify operational inefficiencies and implement improvements
- Support the Head of Sales in executing the transactional sales strategy
- Contribute insights on market trends, customer behaviour, and sales performance to improve team performance
- Contribute positively to a high energy, target driven team culture
- Assist in scaling processes and systems as the team grows, recommending improvements to processes, playbooks, and team structure
- Support onboarding of new team members as the team grows
- 3 5 years of experience in sales, with a strong focus on transactional or high volume sales environments
- Proven track record of consistently achieving or exceeding sales targets
- Experience selling to B2B Corporate and SME clients
- Experience in a team lead or supervisory role preferred
- Strong experience using CRM systems (e.g., HubSpot, Salesforce, or similar)
- Ability to manage a high volume of leads without losing quality or care
- Highly organised with exceptional attention to detail
- High energy, self motivated, and results driven
- Strong analytical mindset with the ability to interpret sales data to guide your own performance
- Excellent communication and interpersonal and active listening skills
- Ability to operate both strategically and hands on
- Inform team level decisions and strategy recommendations
- Strong pipeline discipline, self management and forecasting capability
- Able to operate independently while staying aligned to team targets and processes
- Driven by targets and performance outcomes
- Proactive and solutions oriented
- Consultative by nature, where you ask good questions and actually listen
- Comfortable with change in a fast paced, evolving environment and able to adapt quickly
- Strong sense of ownership and accountability
- Commission structure on top of base salary
- Real career growth potential as the transactional sales function scales
- Hybrid working environment
- The opportunity to work in a purpose driven edtech company making a genuine impact in South Africa
About This Role
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