TRAINING SPECIALIST: FOOD ACADEMY

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

Remuneration: Market Related

EE position: No

To design, develop, implement, and evaluate comprehensive training programs that enhance employee performance and support Woolworths Foods goals. The FOOD ACADEMY TRAINING SPECIALIST will possess excellent facilitation abilities, strong instructional design skills, and a strategic mindset to align training initiatives with business needs.

• Design and deliver engaging learning experiences using various methods (in-person, virtual, e-learning, blended).
• Conduct training needs assessments to identify skill gaps and recommend appropriate learning interventions.
• Collaborate with Centres of Excellence in Foods to ensure training material is up to date and to assist with the process of developing new material:
• Regular engagement with SME (subject matter experts) to understand impact of system or process changes on training material
• Quickly grasp system or process changes to be able to train users
• Liaise with training material specialists to provide input for material development and ensure content is recent and presented in a clear and concise manner
• Tailor training material to specific audiences as required
• Develop training material for small implementations or changes
• Consult on any required changes to on-boarding and Trainee Programmes
• Assist line managers and new employees/graduates/Trainees to understand and use the Programmes effectively and to assign a buddy (if applicable in the function)
• Provide mentoring to individuals as needed and as capacity allows
• Liaise with Foods HR and the Administrative Assistant of the Foods Academy to identify all new appointments and role moves that will require training
• Develop a Training calendar per month based on the training requirements
• Ensure that the Administrative Assistant have the correct information to send all line managers impacted by appointments or moves emails with training details, to send electronic invites and to book meeting rooms and catering if required
• Conduct the training sessions as identified
• Maintain appropriate records of all training
• Send feedback to line managers after training sessions
• Manage Foods System access based on successful training completion
• Liaise with IT to ensure that the training environments for system training simulation are appropriately set up and maintained
• Evaluate training effectiveness through feedback, assessments, and performance metrics; continuously improve programs based on results.
• Stay informed and take the lead on best practices in instructional design and facilitation.
• Stay current with learning trends, tools, and technologies to innovate training approaches.
• Develop and contribute to the updating of training content
• Liaise with the Administrative Assistant of the Foods Academy to ensure all training material on Imbizo and versions are updated when material is updated.
• Ensure most relevant and updated material available on WLearn
• Support organizational change initiatives through communication and education strategies.
• Assist with any steps of the Skills Plan process or with developing and training courses to implement the Skills Plan if required.
• Bachelor's degree in Education, Human Resources, Organizational Development, or related field
• 5 years of experience in corporate training or instructional design; at least 2 years in a senior or lead role.
• Min of 8 years in a retail or FMCG business. Planning and / or buying
• Strong understanding of adult learning principles and training methodologies.
• Proven experience designing and delivering training across various formats.
• Excellent facilitation, presentation, and communication skills.
• Proficiency in training tools
• Strong project management skills and the ability to manage multiple priorities and stakeholders
• Demonstrates passion and commitment for excellence, the customer, the Woolies brand and organisation, each other, South Africa and transformation and sustainability
• Role models the Woolies values: Quality, Customer First, Inspiration, Responsibility, In Touch, Collaboration, Integrity
• Demonstrates a commitment to high performance - is delivery focused and goal driven, flexible and thrives on and responds to performance feedback
• Understand themselves and the impact they have on the people they interact with and the organisation culture and adjust their behaviour accordingly.
• Plays a leading and supporting role in implementing initiatives at team level.
• Is recognised by line management, peers and reports as competent and can hold their own with leaders in their team.
• Builds effective relationships with line management, team members and customers.
• Connects people to enable delivery of the strategy. Demonstrates flexibility and ability to under pressure.
• Ability to make money consistently and sustainably for the business through consistency in decision making and owning the consequences.