Tier 2 Systems Support Technician, Western Cape

2026-03-17 - 2026-04-16

Permanent

EL003254

Information Technology

Western Cape , CPT - Northern Suburbs

A well-established communications company is seeking a Tier 2 Systems Support Technician for a permanent role based in the Boland Area, Western Cape. Applicants are required to meet the following criteria:

• Grade 12
• CompTIA A+, N+ (or similar IT qualification)
• MTCNA and/or MTCRE (advantageous)
• 2-5 years' Service Desk & Network Support experience essential
• Experience with VoIP
• Basic OSPF & routing knowledge

The successful applicant would be responsible for, but not limited to:

• 2nd level fault/ticket management
• Network & alert monitoring (Dude/UNMS/DataTill)
• Manage escalations & meet SLA requirements
• Advance troubleshooting (Voice/IP Services)
• Incident & fault management
• Internal IT support & management services (Meraki/Unifi)
• Escalation point for Tier 1 Technicians

Salary: Market related dependent on experience

To apply email detailed CV and all supporting documentation through to

If you have not received a response within 3 working days, please consider your application unsuccessful