TRAFFIC Gauteng

Telesales Agent - Outbound

Multiform Human Development (Pty) Ltd.

Job Description

Location: Kempton Park (Gauteng)

Our client, is actively looking for a talented, vibrant, highly motivated, and disciplined Telesales Agent who will represent the company as a brand ambassador and offer sales services to our customers

JOB REQUIREMENTS
  • Minimum of 6 months' telesales experience.
  • Matric or equivalent.
  • Computer literate - proficiency in MS Excel and Outlook, experience in other programs related to sales and order processing.
  • Well organized with strong administrative skills.
  • Willing to work under pressure with high call targets.
  • Team player, highly motivated, strong interpersonal skills.
  • South African Citizen.
  • Well spoken with a good telephone manner in English and Afrikaans.
  • No Criminal Record or Charges.
  • Clear credit history.
  • No Disciplinary records
ROLE & RESPONSIBILITIES
  • Outbound existing base & cold call telephone sales and after sales service.
  • Customer Service and Marketing.
  • Order processing and administration.
  • Customer Data Maintenance.
  • Sales target achievement.
  • Resolving customer queries.
  • Offer focus products and specials on every call.
POSITION BENEFITS:
  • Basic Salary
  • Medical Aid
  • Provident Fund
  • 50% Maternity Benefit
  • Communication Allowance
  • Commission to be earned

Equity statement:Our client is committed to the transformation process, which encompasses Employment Equity, Diversity and Inclusion when recruiting externally. It is company policy to promote from within the company where practically possible.

About This Role

Career insights for Telemarketers positions

Salary Benchmark
$34,480/year
Source: O*NET (USD)
Key Skills for This Role
Persuasion Speaking Active Listening Service Orientation Reading Comprehension
Common Technologies
Cloud Contact Center Software Microsoft Dynamics 365 Zoom Modern CRM Solutions Cloud-based ACD Systems VoIP Softphone Apps Microsoft Excel 365

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