Technical Support Agent - L1 Customer Care

A leading technology solutions provider is seeking a Customer Support Agent to manage incoming customer interactions via calls, emails, and other channels. The ideal candidate should have an NQF Level 4 or equivalent in a technical field along with at least 2 years of customer support experience. This role requires strong communication skills, a multitasking ability, and familiarity with ERP systems. The position is based in Johannesburg, offering standard working hours with a focus on customer satisfaction and operational excellence.