Technical Business Analyst (BA)

Remote, South Africa Posted on 29/07/2025

The Technical Business Analyst will be responsible for gathering, analyzing, and documenting business and technical requirements for web-based software projects. The successful candidate will work closely with stakeholders, project managers, and development teams to ensure that project goals align with business objectives and technical capabilities.

• Collaborate with stakeholders to gather and define clear, actionable business and technical requirements
• Document use cases, user stories, workflows, and business processes
• Translate business needs into functional specifications for the development team
• Assist in creating project documentation including wireframes, process flow diagrams, and functional requirements
• Act as a liaison between business units and technical teams throughout the project lifecycle
• Support the development and QA teams during implementation and testing phases
• Conduct impact analysis, gap analysis, and feasibility studies for proposed changes
• Participate in and facilitate meetings, workshops, and requirement gathering sessions
• Assist in user acceptance testing (UAT) and support post deployment activities

• Proven experience as a Business Analyst, preferably in a software development or web based project environment
• Solid understanding of the Software Development Lifecycle (SDLC)
• Experience working in Agile or hybrid development methodologies

• Ability to bridge business needs with technical solutions
• Basic understanding of relational databases, particularly MariaDB/MySQL, with the ability to write basic SQL queries
• Experience using diagramming tools like UML or BPMN for use cases, process flows, and system modeling
• Proficiency with requirement management tools such as Jira
• Good understanding of API concepts and web service interactions

• Exceptional communication and interpersonal skills with the ability to work effectively with both technical and non technical stakeholders
• Strong analytical and problem solving capabilities
• Excellent documentation skills, with a focus on clarity and precision
• Active listening skills and a proactive approach to requirement elicitation
• Ability to facilitate workshops, meetings, and discussions with multiple stakeholders
• Strong negotiation and conflict resolution skills
• Highly organized, detail oriented, and self motivated