TRAFFIC Gauteng

Team Leader Nurse- Managed healthcare company

Medical Placements Recruitment
South African Rand . ZAR 200,000 - 300,000

Job Description

1. People Leadership
  • Act as the primary line manager for assigned consultants
  • Manage attendance, scheduling, leave planning, and shift adherence
  • Conduct regular one-on-one check-ins and performance conversations
  • Address first-line performance, conduct, and behavioural issues
  • Support onboarding and integration of new team members
2. Operational Delivery
  • Manage daily queues, workflow, and task allocation
  • Ensure adherence to agreed service levels (TATs, SLAs)
  • Balance workload across consultants to maintain service continuity
  • Act as the first point of escalation for operational issues
3. Quality & Standards Enforcement Education
  • Grade 12
  • Nursing qualification
Experience
  • Strong working knowledge of managed healthcare rules and processes
  • Demonstrated leadership credibility among peers
Knowledge and Skills (maximum of 10)
  • Customer Service
  • Extensive understanding of the Administration System
  • Policies and Procedures
  • Business Writing
  • MS Office
  • Medical Scheme Act

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