Support Services Supervisor

FMCG / Retail / Wholesale / Supply Chain / Warehousing

We are currently looking for a Support Services Supervisor who will be responsible for supervising the daily administrative and operational support functions within the Support Services Department.

• Grade 12 (Matric)
• Driver's License
• Relevant Diploma / Degree in Administration, Finance, Business Management, or related field
• Strong MS Office skills (Excel essential)
• SharePoint is advantageous
• Experience with ERS Biometrics, VTS, Klari-T, or similar systems is advantageous
• Strong numerical, analytical, and reporting skills

• Accuracy of administrative and financial records
• Timely processing of purchase orders and invoices
• Compliance with time and attendance reporting deadlines
• PPE stock accuracy and reporting
• Cash office reconciliation accuracy
• Timeliness and quality of operational reports
• Effective administrative support to operational departments

• Supervise and coordinate daily activities of the Support Services administrative team
• Allocate workloads and monitor task completion
• Provide guidance on processes and systems
• Ensure deadlines and service levels are met
• Escalate operational issues where required
• Accounts Payable & Procurement
• Oversee purchase order generation and ensure correct processing
• Monitor invoice submissions and processing accuracy
• Liaise with Finance on discrepancies or queries
• Maintain proper procurement documentation and records
• Oversee maintenance and accuracy of time and attendance records
• Ensure compliance with payroll submission requirements
• Review exception reports and investigate discrepancies
• Provide attendance and compliance reports to management
• Supervise PPE procurement, issuing, and tracking
• Monitor usage and replacement cycles in line with policy
• Maintain accurate distribution and stock records
• Prepare monthly PPE usage and compliance reports
• Oversee daily cash issuing and reconciliation
• Ensure reconciliation procedures are followed
• Review daily and weekly cash reports
• Maintain proper internal controls over cash processes
• Oversee stationery procurement and stock control
• Ensure availability of administrative resources
• Maintain accurate stock records
• Compile and distribute operational and administrative reports
• Monitor data accuracy across systems
• Provide information required for operational planning and decision-making
• Act as liaison between Support Services, Finance, and Operations
• Facilitate communication and resolve administrative queries
• Support operational continuity by streamlining processes
• Minimum 5 years' administrative experience, preferably within Finance, Logistics, or Operations
• Supervisory or team coordination experience is advantageous

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