TRAFFIC Western Cape

Strategic Customer Success Manager, SMB - Onboarding & Growth

KnowBe4
South African Rand . ZAR 300,000 - 400,000

Job Description

A cybersecurity training company in Cape Town seeks a Customer Success Manager. You will strengthen relationships with customers, maximizing their experience and lifetime value. Responsibilities include managing onboarding, ensuring customer satisfaction, and conducting business reviews. The ideal candidate will have strong communication, customer service skills, and experience in CRM tools. If you thrive in a consultative role, this opportunity allows for collaboration and driving customer success in a dynamic environment.

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