STORE MANAGER

Welcome to the Next Step in Your Application Process

Thank you for your interest in joining our team at Scotch & Soda as a Store Manager in Cape Town or Johannesburg.

The next step in your application process is to answer a few questions and upload your CV and a photo of yourself. This process will only take a few minutes.

P lease have your CV or resume ready in PDF format, and a good photo of yourself ready in PNG or JPEG format before you start. You must upload both separately.

Click the button below to learn more about the position. Then, you can begin with the application process.

You will lead an in-store team to create amazing retail experiences that reflect Scotch & Soda's free-spirited Amsterdam heritage. You will also focus on boosting sales, optimizing operations, and developing your team to deliver an exceptional customer experience.

JOB RESPONSIBILITIES:

Strategic Leadership

• Drive store performance aligned with brand values and commercial goals.
• Implement local marketing initiatives to build brand awareness.
• Analyze sales data and weekly reports to identify opportunities and optimize performance.
• Create an environment that embodies our brand's unique perspective.
• Set and execute sales performance goals to increase profitability.
• Drive and manage monthly sales towards personal and store targets.

Operations & Team Management

• Lead and inspire a team of creative Sales Stylists.
• Oversee daily store operations and administrative responsibilities.
• Manage stock, store operations, and loss prevention.
• Actively involved in receiving new product deliveries into the store.
• Ensure compliance with company policies and procedures.
• Schedule staff effectively to meet customer demand.
• Manage store staff wellness, motivation, and daily attendance.
• Create monthly staff rosters.
• Manage daily store expenses effectively.
• Conduct daily cash-ups and ensure point-of-sale processes run smoothly.
• Prepare weekly KPI reports and present findings to the Regional Manager.
• Lead and conduct regular stock takes.
• Roll out new operational initiatives from head office.

Visual Merchandising & Brand Experience

• Implement and maintain visual merchandising standards.
• Ensure the store environment tells our brand story.
• Maintain outstanding store conditions and presentation standards.
• Create a shopping experience that reflects Amsterdam's free spirit.

Customer & Community Relations

• Build meaningful relationships with key clients.
• Establish the store's presence in the local community.
• Resolve customer concerns with style and grace.
• Provide a personalized customer experience.
• Manage customer database and tools to strengthen positive customer relationships.

Team Development

• Recruit talent that aligns with our brand values.
• Train team members on product knowledge, including fabrics, wash care instructions, and pricing.
• Provide ongoing coaching and performance feedback.
• Identify and develop future leaders within your team.

• 4-5 years of retail management experience.
• Age 27-35 preferred.
• Strong leadership and team development skills.
• Commercial acumen and business focus.
• Creative approach to retail experiences.
• Passion for fashion and brand storytelling.
• Problem-solving skills and adaptability.
• Ability to balance creative vision with operational excellence.

Compensation

• Competitive Salary Range: R20,000 - R30,000 base per month
• Performance Incentives: Bonus structure based on store performance
• Salary advancement based on store results and leadership impact
• Clothing Allowance: Represent our brand with a generous seasonal allowance
• Leadership Development: Access to management training programs
• Brand Association: Lead a team within a globally recognized fashion house
• Career Growth: Potential advancement to regional or corporate roles
• Creative Authority: Shape your store's culture while maintaining brand standards
• Exposure to retail operations across a global brand
• Participation in regional leadership initiatives
• Potential advancement to area or regional management
• Input on collection feedback and customer insights
• Connection to our global network of store leaders

We can't wait to hear about your leadership style. We're eager to see how you can help move Scotch & Soda's mission forward in South Africa!

Whenever you're ready, click the button below to begin.