Store Manager (40hr) - Paarl Mall

Western Cape, South Africa

Responsibilities:

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, staff development, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensuring customer satisfaction by implementing our customer service strategy and meeting customer demands

Qualifications:

• A Matric certificate
• Minimum 5 years retail experience with at least 3 years in store leadership

Skills:

• Excellent leadership and business management skills
• High flexibility and adaptability to different customers and situations
• Sense of urgency and ability to work independently
• Outstanding interpersonal and communication skills
• Flexible schedule to meet business needs
• Customer-focused mindset
• Financial and administrative acumen
• Organized, thorough, and profit-driven
• Risk management within the store
• Strategic sales planning and customer value management

Competencies and Behaviours:

• Proactive in taking on challenges with energy and enthusiasm
• Effective relationship building inside and outside the organization
• Customer-centric approach with strong relationship management
• Decisive and forward-thinking
• Innovative with digital and technological adoption
• Motivational leadership to achieve organizational goals
• Reflective and receptive to feedback for personal growth
• Strong communication and organizational skills
• Ability to multitask and work independently with initiative and attention to detail

Note: Preference will be given to candidates from designated groups as per the Employment Equity Act.

At TFG, our people are our greatest asset. We operate a diversified retail portfolio with 34 brands aimed at inspiring customers to live their best lives. We strive to create remarkable omnichannel experiences and offer growth opportunities across our brands. Join us to make an industry impact and grow professionally.

has been innovating the homeware industry with a focus on luxury and functionality. We aim to create inspiring, comfortable, and stylish spaces, constantly pushing boundaries with new concepts and designs. From contemporary furniture to elegant celebrates quality and timeless style.