Skills Coach - Installation Services Training & Coaching

A leading technology service provider in Randburg seeks a Skills Coach to enhance service delivery and staff development. The candidate will be responsible for coaching, conducting training programs, and supporting team members in a fast-paced environment. With at least 3 years of experience in a contact center, the ideal applicant should have strong communication, analytical, and mentoring skills. This role also entails reporting on performance outcomes and ensuring compliance with protocols. Competitive benefits include a provident fund and medical aid.