Shop Assistant - Cashier

• Strong work ethic and maintain a high level of accuracy
• Accurately process sales on the POS system
• Ensure prices and quantities are accurate and provide a receipt for each sale
• Handle cash properly and record all transactions accurately
• Accurately process refunds and/or exchange items
• Accurately balance the cash register during daily cash ups
• Bag or wrap purchases to ensure safe transport
• Provide basic information to customers on products, promotions and/or item location in the W IP
• High level of energy and customer service oriented
• Establish customer needs and use product knowledge to provide solutions
• Assist management to achieve sales targets
• Ensure stock is merchandised, controlled and managed to the highest standards
• Participate in regular cycle counts and annual/bi annual stock take
• Assist management to identify and eliminate security risks
• Prioritise work to achieve the required daily outcome
• Maintain the highest housekeeping standards throughout the store
• Communicate constantly with dispensary and floor staff to address expectations, requirements and compliance
• Handle customer complaints and escalated to management
• Collaborate with colleagues and management to address expectations, requirements and compliance
• Identify problems and escalation through relevant channels
• Complete and submit documentation to responsible individuals where applicable
• Manage own time and attendance according to company policies
• Adhere to company policies and SOPs
• Show self initiative and willingness to exceed expectations
• Be self motivated
• Maintain good relationships towards departments and the Group at large
• Willingness to work overtime
• Provide operational reporting to Front Shop Team Leader regarding work in progress
• Ensure all reporting is timely and accurate within agreed timelines
• Take corrective actions based on identified deviations and service level failures

• Matric
• 1 2 years' experience as a Cashier and/or Shop Assistant in a retail environment
• months of customer service experience
• Basic maths
• Basic merchandising
• Basic Microsoft Office skills
• Accuracy
• Good interpersonal & communication skills
• Understanding inter dependence and team dynamics
• Problem solving skills
• Retail savvy and sales driven
• Working under pressure
• Organised and tidy
• Reliable
• Integrity
• Understanding merchandising principles
• Friendly and engaging

Medipost Holdings is committed to the promotion of employment equity within the workplace which is a driving factor in all recruitment decisions. Medipost further encourages and welcomes applications from persons with disabilities in creating a diverse and equitable workplace.