Shipping Coordinator
Job Description
Order Processing: Manage and process export orders from receipt to delivery, ensuring accuracy and timely execution.
Documentation: Prepare and verify all necessary export documentation, including invoices, packing lists, certificates of origin, and shipping instructions.
Compliance: Ensure compliance with international trade regulations and customs requirements.
Coordination: Coordinate with freight forwarders, shipping lines, and customs brokers to arrange shipments and resolve any logistical issues.
Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and keeping clients informed about shipment status.
Inventory Management: Monitor inventory levels to ensure availability of products for export and coordinate with the warehouse team for order fulfillment.
Reporting: Generate and maintain reports on export activities, including shipment tracking, delivery performance, and cost analysis.
Communication: Liaise with internal departments (sales, production, finance) to ensure smooth export operations and address any concerns.
Problem-Solving: Identify and resolve any issues related to export processes, including delays, discrepancies, and compliance matters.
Continuous Improvement: Suggest and implement process improvements to enhance efficiency and reduce costs in export operations.
Job Requirements- Experience: At least 2 years of experience in export coordination or a related field.
- Knowledge: Familiarity with international trade regulations, customs procedures, and export documentation.
- Skills: Strong organizational and multitasking abilities, with attention to detail.
- Communication: Excellent verbal and written communication skills.
- Problem-Solving: Ability to troubleshoot and resolve issues effectively.
- Software Proficiency: Experience with export management software and ERP systems (e.g., SAP).
Tee Yih Jia Food Manufacturing Pte Ltd is the leading frozen foods manufacturer in Singapore, exporting more than 90% of our renowned Spring Home products to countries such as Europe, North America, South Africa, Middle East and Asia Pacific. Tee Yih Jia has world-class manufacturing facilities in Singapore, Malaysia, China and the United States, which hold international certifications of quality controls and hygiene such as HACCP and BRC.