Service Desk Administrator - 12-Month Contract (Cape Town)

A technology solutions provider in Cape Town is seeking a Service Desk Administrator on a 12-month contract. The role focuses on managing the ticket lifecycle, ensuring compliance with procedures, and maintaining customer relationships through effective communication. Candidates should have a Matric/NQF equivalent and 1 year of experience in a service desk environment. Strong interpersonal skills and the ability to resolve issues are essential. A degree in a related field will be advantageous.