TRAFFIC KwaZulu-Natal

Senior QA & Insights Supervisor - Financial Services

CXP are now part of the Huntswood Group
South African Rand . ZAR 200,000 - 300,000

Job Description

A leading BPO service provider in KwaZulu-Natal is seeking a Quality Supervisor to manage a team responsible for quality assessments across multiple clients. This role involves key responsibilities such as reporting on quality scores, risk management, and direct client interactions. Candidates should have a National senior certificate and experience in the BPO industry, as well as a strong background in quality assurance and team management. Excellent communication and analytical skills are essential for this position.

About This Role

Career insights for Financial Managers positions

Salary Benchmark
R53,588/month
R39,825 to R73,560/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Active Listening Critical Thinking Reading Comprehension Speaking Monitoring
Common Technologies
Microsoft Dynamics 365 Oracle PeopleSoft Cloud SAP S/4HANA Microsoft PowerPoint 365 Microsoft SQL Server 2022 Oracle Database 23c SQL Alteryx Analytics Cloud

Job Overview

Date Posted
12 Mar 2026
Salary
South African Rand . ZAR 200,000 - 300,000
Location
KwaZulu-Natal, South Africa

Financial Managers Insights

Median Salary (ZAR)
R53,588/month
Job Outlook
This career will grow rapidly in the next few years.

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