Senior HR Generalist

An exciting opportunity has opened up for an HR Generalist to provide strong HR and administrative support to our Faithful to Nature (FtN) teams in Cape Town and Johannesburg. This role, reporting to the HR Manager, will also work closely with the Retail Manager to ensure seamless HR operations that align with FtN's goals and values.

The position primarily supports the Faithful to Nature brand, with occasional travel to retail locations as required.

You will collaborate with a dynamic and supportive team that values innovation, excellence, and a shared commitment to making a positive impact. FtN's culture emphasises innovation, collaboration, and sustainability. You will play a critical role in building and maintaining this culture within a high-performance retail team.

You will also be part of the Silvertreebrands group which is a purpose-driven, premium e-commerce company. Committed to creating a positive work environment that aligns with our values: "good for you, good for the planet."

• Collaborate with management to understand staffing needs and create job
• Source, screen, and interview candidates for vacant
• Draft and post job
• Shortlist and schedule interviews with
• Conduct reference checks and verification (qualifications, criminal, ).
• Manage onboarding: prepare offer letters, contracts, job descriptions, and collate all necessary documentation (e.g., tax registration, bank details, IDs).

• Address employee queries related to conditions of employment, contracts, and company
• Manage grievance processes, disciplinary actions, and performance management
• Schedule and prepare documentation for meetings and
• Collaborate with leadership to build a "single team" culture across a geographically dispersed retail team.
• Support initiatives to align retail teams with company values and

• Identify training needs and coordinate training
• Assist the team in compiling information for the Workplace Skills Plan (WSP) and Annual Training Report (ATR).
• Maintain accurate training records and assist with training

• Maintain and update employee records, including personnel files and HR
• Track and manage leave, absenteeism, and

• Capture payroll data accurately and in a timely
• Resolve payroll queries and ensure compliance with labour
• Accurately process leave, overtime, and night shift data on Simple

• Ensure consistent application of company
• Create awareness about company policies and support their

• 3-5 years of experience in an HR administrative or supervisory
• Relevant qualification in Human Resources or a related
• Experience with HR software (e.g., SimplePay, PaySpace) and recruitment platforms (e.g., BambooHR).

• Strong attention to detail and
• Excellent interpersonal and communication skills (verbal and written).
• High level of flexibility and
• Strong organisational and time management skills, with the ability to prioritise and meet
• Proficiency in computer skills (e.g., MS Office).
• Ability to work effectively in a team and
• Good knowledge of BCEA and LRA legislation.