Senior Customer Success Leader, Sales & Service Cloud

A leading technology company is seeking a Customer Success Manager in Johannesburg to act as a primary contact for its largest clients. The ideal candidate will have over 8 years of experience in Technical Customer Success or SaaS platforms, exceptional communication skills, and the ability to build strong relationships with customers' top executives. This position involves coordinating deliverables, advising on Salesforce features, and ensuring customer satisfaction through proactive support.