TRAFFIC Gauteng

Senior Complex Claims Assessor

Wesbank

Job Description

Wesbank seeks a Claims Handler in Randburg, South Africa, focused on assessing and validating complex long-term insurance claims. Candidates must have a Matric/National Certificate, call center experience, and an NQF Level 5 Certificate, ideally with knowledge of personal lines insurance. The role emphasizes customer experience and requires strong problem-solving skills. This position offers opportunities to innovate and grow within a challenging environment.

About This Role

Career insights for Claims Adjusters, Examiners, and Investigators positions

Salary Benchmark
$75,050/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension Active Listening Critical Thinking Speaking Judgment and Decision Making
Common Technologies
Claims processing administration and management software Microsoft Access Tropics Claims Reserve Management Zoom Datanex ClaimTrac Document management system software Hyland OnBase Enterprise Content Management Axonwave Fraud and Abuse Management System

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