Senior Administrator - Business Operations Support
Job Description
The Senior Administrator provides hands on operational and compliance support to the Cayman and BVI offices, delivering high quality administrative and client support services across onboarding, payments, sanctions screening, and periodic reviews.
MAIN RESPONSIBILITIES AND DUTIES CLIENT ONBOARDING SUPPORT- Assist with collection, review, and processing of client onboarding documentation.
- Perform initial checks for completeness and accuracy of KYC/CDD information.
- Liaise with onshore teams to resolve missing or incomplete documentation.
- Upload and maintain onboarding data in ViewPoint and other relevant systems.
- Prepare and process payment instructions in accordance with internal procedures.
- Perform checks to ensure payments are supported by appropriate approvals and documentation.
- Track payment status and resolve queries with onshore teams as required.
- Conduct sanctions, PEP, and adverse media screening in line with procedures.
- Document screening results and elevate potential matches or concerns.
- Support ongoing monitoring activities as required.
- Enter and maintain accurate client, entity, and transactional data in ViewPoint.
- Ensure data integrity, consistency, and timely updates.
- Support data clean up and remediation exercises when required.
- Assist with periodic client reviews as part of the AML/CFT compliance framework.
- Gather and update KYC/CDD documentation for review cycles.
- Prepare review packs and supporting documentation for Manager/Senior Manager or Compliance review.
- Follow documented SOPs, checklists, and controls.
- Maintain accurate records and audit trails.
- Identify errors, inconsistencies, or process gaps and elevate appropriately.
- Support audits, inspections, and internal reviews by providing documentation and data.
- Work closely with team members and onshore stakeholders to meet deadlines.
- Participate in training and process improvement initiatives.
- Contribute to updating procedures and best practices.
- A relevant qualification which includes Risk, Compliance, Administration
- 3+ years of related experience in a similar role in financial services
- Highly proficient in verbal and written communications with internal and external stakeholders.
- Highly proficient in the use of Microsoft Office (including Word, Excel and PowerPoint).
- Accustomed to managing multiple priorities.
JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.
Whether you are just starting out or seeking new challenges, JTC offers an environment where you can grow, develop, and succeed at every stage of your career.
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