SALES & OPERATIONS MANAGER

Electronics / Security Systems / IT Background Essential (Alrode)

Our client is seeking a strong, technically minded Sales & Operations Manager to take full control of the office and operational function. This role is ideal for a decisive, hands on leader with a solid electronic, security systems, or IT technical background who is comfortable managing people, supporting technical teams, and making executive decisions in the Director's absence.

This is not a passive administrative role - we require someone who can lead from the front, manage technicians, support sales staff, and ensure smooth day to day operations.

• Grade 12
• Proven background in Electronics, Security Systems, IT, or related technical field (5+ years essential)
• Strong technical understanding (must confidently support electronic/security technicians)
• Previous experience managing 10+ staff
• Sales management / technical sales exposure
• Strong leadership and decision making ability
• Assertive, firm, and solutions driven personality
• Highly organised and operationally strong
• Able to step into the Director's role when required

• Manage and oversee a team of approximately 12 staff members
• Assist with overflow sales
• Supervise technicians and ensure site attendance and productivity
• Coordinate daily operations and office function
• Support and guide technical sales staff
• Ensure technicians are deployed to sites efficiently
• Monitor performance, workflow, and deadlines
• Handle escalations and operational challenges
• Maintain structure, discipline, and accountability within the team
• Act as second in command when the Director is away