Sales Admin Consultant

Location: South Africa (Field-based with remote flexibility)

Company: TallOrder Solutions (Pty) Ltd ()

Employment Type: Full-Time

TallOrder Solutions (Pty) Ltd delivers cloud-based point-of-sale systems designed for the hospitality and retail sectors. Our solutions are user friendly, scalable, and integrate seamlessly with accounting, inventory, property management, and payment systems, supported by 24/7 customer service.

• Growth and Learning Opportunities: Be part of a startup where your contributions directly influence the company's trajectory. Enjoy opportunities for rapid advancement and continuous learning, with access to the latest technologies and development practices.
• Hybrid Work Environment: Enjoy the flexibility of working mostly remotely, with occasional in-office days for collaboration and team-building.
• Supportive Culture: Join a team that values collaboration, mentorship, and continuous improvement, with a commitment to work-life balance.

As a Sales Admin Consultant, you are the operational backbone of the sales pipeline - ensuring every inbound lead is captured, qualified, assigned, and progressed efficiently. You'll own CRM data integrity, reporting, and the processes that connect marketing activity to sales outcomes. This is not a passive admin role. You'll actively drive pipeline velocity, enforce process discipline, and provide insights that directly impact conversion rates and revenue performance.

• Lead Management & First Response: Monitor all inbound channels (website, partners, campaigns, referrals), respond promptly, qualify leads, and schedule demos.
• Lead Routing & Coordination: Assign leads to the correct Sales & Installations Agents, ensuring efficient scheduling and follow-ups with no missed opportunities.
• CRM Ownership & Data Integrity: Maintain 100% accurate CRM records, ensuring all fields (source, stage, value, close date) are complete, standardised, and up to date.
• Pipeline Management: Ensure every lead has a next action, track movement through the funnel, and proactively manage stalled or inactive deals.
• Sales & Marketing Alignment: Work closely with marketing to analyse lead quality, campaign performance, and source attribution, providing feedback to optimise conversion.
• Campaign & Funnel Insights: Identify bottlenecks, drop off points, and gaps in the pipeline, supporting continuous improvement across the funnel.
• Billing & Admin Coordination: Ensure accurate customer data is captured for invoicing, coordinate billing handovers, and support smooth transitions to onboarding and installations.
• Internal Coordination: Work closely with sales, finance, and installations teams to ensure seamless handovers and operational alignment.
• Reporting & Insights: Build and maintain pipeline reports, dashboards, and weekly summaries covering lead volume, conversions, demo bookings, and sales performance.
• Process Optimisation: Identify inefficiencies in workflows, CRM usage, and reporting, and recommend improvements to increase speed and accuracy.

• Experience: Minimum 2 years in sales administration, sales operations, or CRM coordination.
• CRM Proficiency: Strong experience with CRM platforms (Zoho, HubSpot, Salesforce, Pipedrive, etc.) and maintaining high data integrity.
• Data & Reporting: Comfortable working with Excel/Google Sheets and building pipeline reports and dashboards.
• Commercial Awareness: Understanding of how lead quality, pipeline movement, and conversion rates impact revenue.
• Communication: Strong written and verbal communication skills, especially at first point of contact with leads.
• Organisation: Highly detail oriented, structured, and able to manage multiple priorities in a fast paced environment.

• Proven ability to manage your own time effectively in a remote work environment.
• Access to a reliable, good quality computer and a stable, high speed internet connection.
• Good quality headset with a microphone for professional VoIP calls.

• Lead first response time
• Demo booking rate
• CRM data accuracy and completeness
• Pipeline visibility and reporting timeliness
• Lead SLA compliance (no inactive leads)
• Marketing attribution accuracy
• Billing handover accuracy

• Be a key player delivering impactful client experiences in a dynamic, growth driven environment.
• Gain hands on experience with modern POS tech and integrations across accounting, inventory, and property systems.
• Join a supportive and innovative team passionate about service excellence and professional growth.