RETAIL SALES MANAGER - STEEL

Our client is seeking an experienced Retail Sales Manager to lead and grow their retail sales operation. This role requires a hands on leader with strong people management skills and a solid retail sales background.

• Proven experience as a Retail Sales Manager or similar role, at least 4 years.
• Must have knowledge of steel and industrial hardware.
• Strong leadership, communication, and people management skills
• Solid understanding of retail sales targets, KPIs, and stock management
• Hands on, results driven, and customer focused approach
• Must reside in Cape Town, preferably close to the Epping area
• Reliable transport and ability to work retail hours

• Manage and motivate the retail sales team to achieve and exceed targets
• Drive in store sales performance, upselling, and customer experience
• Oversee daily retail operations, stock control, and merchandising standards
• Monitor sales figures, prepare reports, and implement improvement strategies
• Ensure excellent customer service and handle escalated queries when required
• Train, coach, and develop staff to improve performance and retention

• Competitive salary (based on experience)
• Stable, long term opportunity
• Supportive management and growth potential