TRAFFIC Western Cape

Retail CX Training Lead: Elevate Customer Service

Brights
South African Rand . ZAR 200,000 - 300,000

Job Description

A hardware retail company in South Africa seeks a CX Training Specialist to enhance customer service standards through structured training programs. The role includes managing the full training lifecycle, providing training to employees, and coordinating learnerships and internships. Ideal candidates should have strong leadership skills and 3-4 years of training experience in customer services. This position requires frequent travel across the Western Cape and a driver's license is essential.

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