Restaurant Manager - Stacks

Restaurant Manager - Stacks (HOT0CEL0)

Restaurant Manager - Stacks (HOT0CEL0)

Hilton Queenstown Hotel Kawarau Village, 79 Peninsula Rd, Queenstown 9300

Located on the shores of Lake Wakatipu, our lakeside resort features 5 star amenities including a 25 meter heated indoor pool, fitness center, spa and outdoor terrace with lake views.

Guests can sample New Zealand cuisine at multiple dining options and Wakatipu Grill serves a wide range of local wines.

Our unique location in Queenstown offers guests two Hilton brands to choose from - Hilton Queenstown Resort & Spa and DoubleTree by Hilton Queenstown - and our Team Members get to work across both properties.

Hilton is a leading global hospitality company with 18 world class brands, over 6000 properties in 119 countries and territories, and an award winning customer loyalty program, Hilton Honors. Our amazing Team Members are at the heart of it all!

As an Outlets Manager you will be required to manage, train, and develop team members and work within all budgeted guidelines.

• Manage Food & Beverage service operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant Team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food costs and Payroll
• Drive sales to maximize budgeted revenue
• Assist in developing menus
• Be accountable for monthly stock takes
• Incentivise Team Members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement

In your new role, you will be working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Knowledge in wines and cocktails
• Ability to meet financial targets
• Ability to comply with specific brand standards
• Ability to work under pressure
• Passion for the development of Team Members
• Flexibility to respond to a range of different work situations

Thrive at Hilton is our Team Member Value Proposition. It supports the well being and performance of our Team Members with industry leading benefits, recognition and support to meet professional needs. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers.

• Workplace flexibility (work life balance)
• Professional leadership development framework
• Worldwide career opportunities
• Access to Hilton University and over 5000 online learning programs
• Free events and activities
• Discounted gym membership
• Free staff meal and daily dry cleaned uniform
• Discounted accommodation and food & beverage rates globally
• Diverse by nature and inclusive by choice
• Support to participate in a variety of local volunteer activities
• Fast track to Hilton Honors Silver status

When you pursue a career at Hilton, you are part of a unique global enterprise characterised by the closeness of its Team Members. Wherever you are in the world, you share a special connection and sense of community that makes a great place to be your best. Get insights into work at Hilton, and see what our Team Members have been up to by on Facebook, LinkedIn and Instagram.