TRAFFIC
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Remote Technical Support Consultant for Retail Software
DotActiv
Job Description
A leading technology firm in South Africa is seeking a Technical Support Specialist to provide exceptional customer service in a remote role. Responsibilities include managing support cases, analyzing user engagement, and providing data analysis using Excel and SQL. Ideal candidates should possess relevant IT certifications, excellent communication skills, and a strong customer service orientation. This role offers a monthly salary between R18,000 and R22,000, along with opportunities for professional development.
About This Role
Career insights for Software Quality Assurance Analysts and Testers positions
Salary Benchmark
$101,800/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Reading Comprehension
Active Listening
Critical Thinking
Speaking
Writing
Common Technologies
Apache Kafka
Apache Maven
Git
Airtable
Apache Hive
Blackboard Learn
Micro Focus LoadRunner Professional
Selenium
Software Quality Assurance Analysts and Testers Insights
Job Outlook
This career will grow rapidly in the next few years.