Remote AI Platform Reliability Specialist

A leading AI support company is looking for an AI Platform Support Specialist in South Africa. This role focuses on ensuring the reliability and optimization of customer-facing AI systems. Key responsibilities include diagnosing platform issues, collaborating with partner teams, and managing AI incidents. Candidates should have at least three years of experience in SaaS environments and knowledge of platforms like Zendesk and Salesforce. This is a full-time remote position offering competitive salaries and a people-first culture.