Reception Administrator

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Mediclinic Durbanville Durbanville, Cape Town South Africa

• Closing date: 20/02/2026
• Number of positions: 1
• Recruiter name: Helena Van Der Merwe
• Reference number: 67741
• Workplace Type: On-site
• Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

• Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
• Identify and prevent financial risks by adhering to policies and procedures
• Ensure an effective discharge process as per the Patient Administration Manual

• ESSENTIAL EDUCATION: Grade 12 or equivalent
• DESIRED EDUCATION: None

• ESSENTIAL MINIMUM EXPERIENCE: None
• DESIRED EXPERIENCE: Reception administration experience; Experience in a private healthcare facility

• Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
• Admission; Bed functions; Preparation for next day and discharge processes
• Anatomy (including terminology)
• Hospitals switchboard systems
• Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
• Patient admin programmes on the AS400 system
• ICD and CPT codes
• Medical Aid Schemes and the Private healthcare environment
• Workmans Compensation Act (WCA) processes; procedures and policies
• Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.

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