TRAFFIC Gauteng

Production Support Engineer: AWS, Incidents & Logs

iOCO Tech

Job Description

A technology services firm in Johannesburg is seeking a Technical Support role focusing on incident management and client communication. The ideal candidate should have a degree in Computer Science, with experience in AWS and SQL. Responsibilities include troubleshooting production issues, managing support tickets using Jira, and performing regression testing. Strong analytical skills and the ability to communicate effectively under pressure are essential. This position offers an opportunity for hands-on experience with cloud-based systems.

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About This Role

Career insights for Production, Planning, and Expediting Clerks positions

Salary Benchmark

R17,916/month

R12,887 to R24,832/month

Source: WageIndicator ZAR data

Key Skills for This Role

Reading Comprehension Speaking Active Listening Time Management Critical Thinking

Common Technologies

Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Airtable Microsoft Access 365 Oracle Database Cloud Service CargoWise Ingenious ProPlan

Related Career Paths

First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand First-Line Supervisors of Production and Operating Workers Project Management Specialists Shipping, Receiving, and Inventory Clerks

Full Career Guide: Production, Planning, and Expediting Clerks